Our Privacy Policy

Last updated: 5 July 2026

This Privacy Policy explains how Case & Cover Ltd ("we", "us", "our") collects and uses personal data when you use www.casecover.co.uk, contact us, or buy products and services from us. Case & Cover Ltd is the data controller. We are registered in England and Wales (company number 09161791) with our registered office at Unit 1, West One, Weston Gateway Business Park, Filers Way, Weston-super-Mare, BS24 7NF.

Information we collect

• Contact details you give us through enquiry, quote or sample request forms: name, email address, phone number, organisation and your message.
• Order and account information when you buy from us as a trade customer: billing and delivery details, order history and payment records.
• Technical data about your visit, such as pages viewed and approximate location, collected through cookies and similar technologies (see our Cookie Policy).

How we use your information

• To respond to enquiries and provide quotes, samples and support.
• To process orders, deliver goods and services, and manage our trading relationship with you (performance of a contract).
• To run and improve our website and business (legitimate interests).
• To send relevant updates to trade customers where permitted; you can opt out at any time.

Sharing your information

We do not sell personal data. We share it only with service providers who help us run the business — such as couriers, payment processors, IT and hosting providers — under appropriate safeguards, and where required by law.

How long we keep it

We keep personal data only as long as needed for the purposes above, and to meet legal, accounting and warranty obligations, after which it is deleted or anonymised.

Your rights

Under UK data protection law you have rights to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Contact us

Questions about this policy or your data: call 0117 214 0708, use our General Contact form, or write to Case & Cover Ltd, Unit 1, West One, Weston Gateway Business Park, Filers Way, Weston-super-Mare, BS24 7NF.

Changes to this policy

We may update this policy from time to time; the latest version will always be published on this page.